| Recently
I noticed that Google has created a special
page which educates surfers how to eliminate
popups, and even offered links to the FTC
for reporting deceptive software which loads
timed popups while Joe Surfer uses his computer. |
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Recently
I noticed that Google has decided to distance themselves
from popup advertising. They have created a special page
which educates surfers how to help eliminate popups and
even offered links to the FTC for reporting deceptive
software which loads timed popups while Joe Surfer uses
his computer.
Somehow I always thought the sole purpose of a search
engine was to allow you to search for relevant links
by keyword or phrase. Since when is it a SE objective
to teach people how to eliminate and/or reduce advertising?
Maybe Google is diversifying and forgetting who ultimately
pays the bandwith? I bet some of their advertisers are
disturbed by this perhaps well intentioned, but very
likely misguided, public service move.
I suppose I can see, in a way, why they want to distance
themselves because they are probably getting what: 1
in 100,000, 200,000, 500,000 surfers who might actually
attribute these timed/blurred popups to their website?
Not! Yeah, I bet the email is just pouring in saying
things like: "You bastards, I just *know* your
behind that hidden camera gig!"
Oh well. I still think Google is the best search engine,
even if they are missing the point with this move.
The mainstream has historically been used to blaming
all the marketing evils on adult websites, but the bottom
line is popups are profitable, or nobody would use them
at all. They get attention. Yes, it might invoke an
emotion of anger when you see them, but they do get
your attention. Much as many of us may even loathe them
while actually viewing a site, the simple fact is they
*do* garner results and they still *do* make money,
and if you see one that has something that catches your
eye, you will click through and find out more about
it. We're all suckers in various flavors, aren't we?
The individual webmaster just has to decide whether
to use them at all, and if so, then how much can they
be used before completely alienating the surfer. Some
webmasters have a strategy where they don't care about
alienating the surfer, but this is a business model
I've never understood. It's like having an entrance
door to a business and a house of mirrors to hide your
exit. Imagine the lawsuits if there was a fire and you
couldn't get out? And to think... some will tell you
that the brick and mortar business and internet are
worlds apart.
Are they?
It's ironic in a way, when one examines just how many
mainstream sites are going nuts with popups now. Can
you go to any free popular mainstream site and not see
a popup today? MSNBC, CNET; they are all using them.
I think that that is the biggest problem here: saturation.
Popups or any other marketing tools, when overused,
ultimately become ineffective. You end up with 100 sites
all popping up the same casino ad or the same ad which
looks intentionally like a windows dialog box. Once
you've seen the ad and maybe been tricked a couple times
by the design, you learn how to get past it. And once
we have seen the same thing 100, 1000, 10000 times and
clicked to get rid of it X number of times, some of
us are understandably ready to reach for some technology
to jump in and eliminate that ... but at what price?
And BTW, put me in the group of people who won't do
business with companies who create programs which prevent
popups and/or block, filter, siphon advertising on the
web. I do not like or agree with popup abuse, but the
answer is not widespread console-ocide either.
An interesting sidenote: many of the current ad-blocking/anti-popup
programs on the market are using other means of making
money for themselves which are not so altruistic (spyware,
anyone?). It's one of the most outrageous forms of hypocrisy
currently happening on the web. Perhaps the promotion
of the use of these programs seems good to some webmasters,
but I don't believe it is good for pay sites, nor for
webmasters who list their galleries and promote pay
sites (which contain popups) and AVS.
I think that these anti-popup programs, as well-intentioned
as the developers of them might or might not initially
be, mostly serve to worsen product/service/paysite/AVS
conversions and perpetuate the flawed notion that all
popups are "evil" to the surfer.
Popups weren't created for, nor intended to be, a marketing
abuse tool, they were created as a means of maximizing
desktop real estate and convenience from the parent
document(s).
Personally, frames bother me more than responsible
console usage. I've designed and implemented several
webmaster messageboards that incorporated multiple popups,
and to date nobody has called for my head over it. It
will always be a matter of what is intrusive and what
isn't. And how much of the control is put in the surfer's
hands versus being forced upon them.
Another concern here is that the membership areas of
many paysites and AVS are clean (popup-free), so the
reality is that the surfer is essentially obtaining
these anti-popping proggies to help avoid paying for
goods and services on the web. To avoid being reminded
that paying for goods and services on the web is what
keeps goods and services continually being provided
on the web.
Revenue is what feeds the animal.
It's a little like producing a piece of software which
would remove all the road signs that advertise restaurants,
car dealerships, casinos, etc alongside the road --
or removes those 3x5 paper inserts that always fall
out of magazines or something that plays Van Halen during
commercial breaks for your favorite radio station.
And let's not forget the webmaster submitting his gallery
wants to get the best possible conversion to keep his
costs down. He can't have his gallery pounded by a zillion
freeloaders only to make one or no sale or his expenses
will push him out of business. He has to figure out
ways to filter what is essentially less quality traffic
into better quality traffic.
The surfer is part of the equation, and if you use
a TGP to market everything to be ultra-surfer-friendly
and reinforce their "everything should be free"
mentality, then your site deserves the zillion leachers
looking for free, browser-friendly porn.
And what about "freeware" with covertly installed
spyware? So now because we're eliminating popups for
you "for free", we can gather your keystrokes
or watch your activities and report this marketing information
back to the mother ship. You won't mind, we promise
not to take your credit card number or any other sensitive
information. We promise not to identify you in any "individualized"
way.
Nothing is free in this world and perhaps that is the
biggest problem of all with the foundation the internet
stands upon. The internet was built with the intention
of being a gigantic library. But even libraries aren't
really "free", are they? The librarian isn't
just showing up because she enjoys the smell of books
and busting the chops of anybody who speaks above a
whisper. The books don't show up by just dropping out
of the sky from the Book Fairy. The Energy Fairy doesn't
keep the heat and lights running.
So I guess we can blame property taxes on the folks
answering that torrential influx of mail in the Google
mailroom.
So what is the answer with popups today? What is the
future of them? When can they be used? When should they
be used?
You have to run a profitable business. If you don't,
then you won't stay in business. If you aren't designing
your site with some ways to make money in mind, then
you will eventually have to either:
a) accept obscurity OR
b) be forced into obscurity
The problem is that you can't make money without customers.
If it was so easy that one could just put up a bunch
of popups and hit the golf course every day, nobody
would ever get a tee time. So the real issue is that
without customers, without traffic, you will eventually
have to either:
a) accept obscurity OR
b) be forced into obscurity
Therefore, the logical use of popups or any other marketing
strategy has to be dictated by a balance of these two
components: marketing and traffic.
Too much marketing and not enough traffic results in
lesser sales. Too much traffic and not enough marketing
results in lesser sales.
Balance. One way to maintain balance is to not overdo
any plan. Avoid saturation. This is not saying that
you shouldn't ever use popups (remember that they *do*
make money!), but you might try using them more sparingly
and/or strategically.
And by all means, keep the over-reactors out of the
mailroom. Don't sweat 1 in 100,000 people. Sweat 1000
in 100,000 or 10,000 in 100,000. Perspective is not
something, it is everything.
| TDavid is co-owner, programmer and webmaster for several sites devoted to programming including his own http://www.tdscripts.com/. He has done custom programming in various programming languages for companies all over the world. Every Friday at 2pm PST you can catch his weekly radio show dedicated to the technical side of webmastering and programming at http://www.scriptschool.com/radio. |
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